> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bellabooking.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Attendance Tracking & Timesheets
> Track team member hours with PIN-based clock-in/out, view timesheets, and export attendance data for payroll. Available on the Professional plan.
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## Introduction
Attendance tracking lets you monitor when team members clock in and out using a PIN code. The system records actual hours worked, flags late arrivals and missing entries, and provides exportable timesheets for payroll preparation.
Attendance tracking is available on the **Professional plan** and during trials.
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## Enabling attendance tracking
1. Go to **Settings > Scheduling**
2. Find the **Attendance Tracking** section
3. Toggle **Enable Attendance Tracking** on
4. Each team member will need a PIN set up (see below)
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## Setting up PINs
Each team member needs a 4-6 digit PIN to clock in and out.
### Setting a PIN for a team member
1. Go to **Team** in the sidebar
2. Click on the team member
3. In their profile, find the **Clock-in PIN** section
4. Click **Set PIN**
5. Enter a 4-6 digit PIN and confirm
### Clearing a PIN
1. Open the team member's profile
2. Click **Clear PIN** next to their current PIN status
Without a PIN, the team member cannot use the time clock. Make sure all team members who need to track attendance have a PIN set.
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## Clocking in and out
### For team members
1. Open Bella Booking (or the installed PWA)
2. The **My timesheet** page is available from the sidebar
3. Enter your PIN to clock in
4. When your shift ends, enter your PIN again to clock out
### Forgotten clock-outs
If a team member forgets to clock out, the system flags it as a missing entry. Owners and admins can manually edit the entry to add the correct clock-out time.
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## Viewing timesheets
### My timesheet (team member view)
Team members can view their own timesheet from **My timesheet** in the sidebar. This shows:
* Clock-in and clock-out times
* Total hours for each day
* Any flagged entries (late arrivals, missing clock-outs)
### Attendance report (admin/owner view)
Owners and admins can view all team members' attendance from **Reports > Attendance**. This report shows:
* Clock-in and clock-out times for each team member
* Total hours worked
* Late arrivals (compared to scheduled start time)
* Missing entries (forgot to clock in or out)
* Estimated pay (if pay rates are configured)
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## Editing entries
Owners and admins can edit attendance entries to correct mistakes:
1. Go to **Reports > Attendance**
2. Find the entry that needs correcting
3. Click the edit button
4. Update the clock-in or clock-out time
5. Save the changes
This is useful for correcting forgotten clock-outs or adjusting entries when the time clock wasn't available.
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## Exporting to CSV
Export attendance data for payroll processing:
1. Go to **Reports > Attendance**
2. Set the date range for the pay period
3. Click **Export CSV**
4. The download includes clock-in/out times, total hours, and estimated pay for each team member
***
## FAQ
**Q: Can team members see each other's timesheets?**
A: No. Team members can only see their own timesheet. Owners and admins can see all team members' attendance in the Attendance report.
**Q: What happens if the internet goes down during clock-in?**
A: Clock-in/out requires an internet connection. If the connection is temporarily unavailable, the team member should try again once it's restored. Admins can manually add entries if needed.
**Q: Can I set pay rates for team members?**
A: Yes. You can configure estimated hourly pay rates which are used to calculate estimated pay in the attendance report and CSV export. These are for estimation only — actual payroll should be processed through your payroll system.
**Q: Does attendance tracking work with the PWA?**
A: Yes. Team members can clock in and out from the installed PWA on their phone, which is ideal for front-of-house use.