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Introduction

Reserve with Google publishes your business into Google’s booking network. Where Google offers it for your country and business type, clients see a Book button on your Google Search and Maps listing and book through your real Bella booking page — same availability, policies and deposits as any other online booking. This is not the same as pasting your booking URL into Google Business Profile. That adds a link on your listing and works with any business category. Reserve with Google is a deeper partnership: Bella sends Google your services and a booking action, and Google can show a Book button. Many businesses use both.
Google only shows the Book button in countries and categories where it offers Reserve with Google. Turning the toggle on does not guarantee the button appears, and it is never instant.

Before you start

You need:
  • Online booking switched on
  • A complete address (street, city, state, postcode, country) on Settings → Business settings, pinned with Google’s address search
  • A business type that Google can map (not only “Other”)
  • Your booking page Address set to Full address on Settings → Online booking → Appearance → Contact details — Reserve sends clients to your door, so it needs the street address published
  • At least one service and one team member available for online booking (services set to Enquiry only don’t count — they can’t be booked)

Switch it on

1

Open Online booking

In the sidebar, go to Online booking. This is the share page — the same place as your booking link, QR code and Google Business Profile helper — not Settings → Online booking → Appearance.
2

Turn on Google Reserve

Find the Google Reserve card and switch it on. The switch is disabled until online booking itself is on.
3

Clear the checklist

When the toggle is on, Bella shows whether your address, whether your booking page publishes that address, your business type and your map pin are ready. Follow the links on any amber row to fix it — the address-visibility row links to Settings → Online booking → Appearance → Contact details, the rest to Settings → Business settings.
Bella sends your listing to Google several times a day. Google can still take a day or so to show the Book button — and only where it offers Reserve with Google for your country and category.

How it works

  1. A client searches for your business (or a nearby service) on Google Search or Maps.
  2. Where Google offers Reserve with Google, they can tap Book on your listing.
  3. They land on your booking steps (choose a service, time, and confirm) — the same as your Straight to booking link, not your landing page.
  4. The appointment appears in your scheduler like any other online booking.

Troubleshooting

I don’t see the Google Reserve card
  • You need permission to manage online booking (Admin / Owner).
  • You are on the Online booking share page, not Appearance settings.
The switch is disabled
  • Enable online booking first (Settings → Online booking).
The toggle is on but there is no Book button on Google
  • Wait a day — Bella publishes several times a day, and Google can take longer to show it
  • Check the checklist on the Google Reserve card (address, business type, pin)
  • Confirm at least one service and one team member are available for online booking
  • Google may not offer Reserve with Google for your country or business category — clients can still book from the booking link on your Google Business Profile
The Book button opens my landing page
  • Bella publishes the Straight to booking URL (your booking link with /booking on the end). Google can take a day to pick up a URL change after Bella’s next feed send
  • If you also pasted a URL into Google Business Profile, that is a separate link — update it to the Straight to booking URL on the Online booking page
Is this the same as Google Analytics or Tag Manager?
  • No. Those tags (under Settings → Online booking → Appearance) send visits and bookings into your analytics. Reserve with Google is a Book button on Search and Maps.