Getting started
New to Bella Booking? Follow our onboarding guide to set up your business in minutes.Onboarding Guide
Set up your business, add services, import clients, and invite your team in 5
easy steps.
What's new
Where to find the latest features, improvements, and product updates.
Common jobs
Start from the outcome you want - not the feature name.Prepaid treatment courses
Sell session packages, track remaining sessions, and redeem at checkout.
Consultation before treatment
Require a consult (or any other service) before a treatment can be booked online.
Digital intake & consent
Auto-send forms with e-sign and file upload when appointments are confirmed.
Two-way messaging
Dedicated number, shared SMS and email inbox, campaigns, and STOP keywords.
Client credit
One prepaid balance per client - top up, bonus tiers, auto-apply at checkout.
Referrals
Fixed-amount friend and referrer rewards when the first paid appointment is checked out.
Core features
Master the essential tools for running your daily operations.Scheduler
Manage appointments with multiple calendar views, team scheduling, and
drag-and-drop booking.
Appointments
Search, filter, and manage all appointments with advanced filtering by
client, team member, status, and date range.
Online booking
Branded booking page, deposits, and client portal.
Clients
Client database with profiles, history, files, and treatment plans.
Treatment plans
Phased, client-visible programmes with recommended services and homecare.
Sales
Checkout, split payments, payment links, refunds, and revenue tracking.
Forms
Intake, consent, e-sign, and file upload - auto-sent or manual.
Messages
Two-way SMS and email inbox, campaigns, and automated messages.
Team management
Team members, working hours, time off, attendance, and permissions.
Bella AI
Weekly digest, insights, and in-product assistance for owners.
Catalogue & stored value
Configure your services, products, pricing, and prepaid value.Services
Services, variants, add-ons, bundles, and categories.
Packages
Prepaid session packages with expiry and online purchase.
Memberships
Recurring plans, benefits, and Stripe billing.
Gift cards
Sell and redeem gift cards online and at the till.
Client credit
Running prepaid balances with top-up bonuses.
Products
Retail inventory, stock, and online product shop.
Pricing tiers
Multiple pricing levels for team members or service tiers.
Programmes
Loyalty, referrals, new-client offer, and birthday reward.
Insights
Dashboard
Day-to-day performance at a glance.
Reports
25+ reports across sales, team, programmes, and stored value.
Configuration
Customise Bella Booking to match your business needs and branding.Settings
Account, locations, online booking, messaging, payments, and programme settings.
Need help?
Have questions or need support? We’re here to help!Contact Support
Email our support team at hello@bellabooking.com for assistance.