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Introduction

The Online Booking Settings page allows you to enable online bookings, access your booking page URL, configure team member display and selection, and customise your brand appearance with logos, banners, and photo galleries. Note: This page covers appearance, branding, and team member settings for your booking page. For booking policies and rules (minimum notice, cancellation, reschedule, confirmation, payment, and other booking options), see Booking Policies. For service add-ons, see Service Catalog.

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Accessing Online Booking Settings

  1. In the main sidebar, go to Settings
  2. Select Online Booking from the settings menu
Access: Admin and Owner only

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Booking Page

Online Booking settings page showing enable toggle, booking URL, display settings, and branding upload areas

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Enable Online Bookings

Toggle On/Off:
  • Check the box to enable online bookings for your business
  • Uncheck to disable and make your booking page inaccessible to clients
  • Changes take effect immediately (no need to click Save)
When to Enable:
  • You’re ready to accept online appointments
  • Your services and team members are configured
  • You’ve tested the booking flow
When to Disable:
  • Temporarily closing for holidays or renovations
  • Undergoing system maintenance
  • Only accepting appointments by phone/in-person

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Booking Page URL

Your Unique Link:
  • When online bookings are enabled, your booking page URL is displayed
  • Click the URL to open your booking page in a new tab
Sharing Your Booking Page: Use the Share page in the app (accessible from your dashboard or command palette) to:
  • Copy your booking URL with one click
  • Download a QR code for your reception desk, business cards, and print materials
  • Get website embed code — a ready-to-use “Book Now” HTML button
  • Follow step-by-step guides for Google Business Profile, Instagram, Facebook, and more
For the full guide, see Share Your Booking Page. You can also share your link on:

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Team Members

Control how team members appear and behave in your online booking.
  • Enabled: Display team member photos and roles on your booking page
  • Disabled: Hide the team members section
This setting controls the visibility of the team members carousel/section on your booking landing page. It does not affect whether clients can choose a team member during booking — that is controlled separately below.

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Allow clients to choose a team member

  • Enabled (default): Clients can select their preferred team member during the booking flow
  • Disabled: A team member is automatically assigned based on availability
When to enable:
  • Clients have strong preferences for specific team members
  • You want to offer a personalised booking experience
When to disable:
  • You want to balance workload evenly across your team
  • It doesn’t matter which team member performs the service
This setting can also be overridden per service in the Service Catalog.

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Display Settings

Control what else appears on your online booking page.
  • Enabled: Display the gallery section on your booking page
  • Disabled: Hide the gallery section
When enabled, the gallery section showcases your uploaded gallery images. When disabled, the section is hidden from clients.

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Branding

Customise your booking page appearance to match your business branding. Upload Your Business Logo:
  • Click the logo upload area to select an image file
  • Drag and drop also supported
Removing Logo:
  • Click the delete icon button
  • Booking page will display business name only when no logo is present
Upload a Header Banner:
  • Click the banner upload area to select an image
  • Drag and drop supported
Removing Banner:
  • Click the delete icon on the uploaded banner
  • Booking page will display without a banner image
Upload Multiple Photos:
  • Click Upload Photos to upload multiple images at once
  • Drag and drop multiple files supported
What to Include:
  • Your business space and interior
  • Work samples and before/after results (with client permission)
  • Team members at work
  • Product displays
  • Comfortable waiting areas
  • Equipment and facilities

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Brand Colour

Set the primary colour for your online booking page. This colour is used for buttons, links, and accents throughout your booking experience. Setting a Brand Colour:
  • Choose from preset colour options, or click the colour picker to select a custom colour
  • Leave as default for the standard indigo theme
  • Custom colours theme your entire booking page — buttons, links, active states, and highlights all update automatically
Tips:
  • Choose a colour that matches your business branding
  • Ensure sufficient contrast against white backgrounds for readability
  • Test your booking page after changing the colour to verify it looks good across all sections

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Call-to-Action Text

Customise the promotional text shown in the booking call-to-action (CTA) section on your landing page. The CTA section appears prominently on your booking page to encourage clients to book. Heading:
  • Default: “Ready to book?”
  • Leave empty to use the default text
  • Example customisations: “Book Your Appointment Today”, “Ready for a Fresh Look?”, “Start Your Transformation”
Description:
  • Default: “Book online in just a few clicks.”
  • Leave empty to use the default text
  • Example customisations: “Choose your service and preferred time”, “Secure your spot with our expert team”, “Same-day appointments available”
Tips for Effective CTAs:
  • Keep heading short and action-oriented
  • Make description benefit-focused
  • Match your brand voice and tone
  • Test different messages to see what resonates with your clients

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Preview

The preview section shows a live preview of your booking page with current settings:
Client-facing online booking page showing services, team members, and booking flow
  • Scroll to preview different sections
  • Click Open to view the full page in a new tab
  • Preview updates automatically when you save changes

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Saving Changes

Logo, Banner, and Gallery:
  • Changes are saved automatically after upload
  • You’ll see a success notification
  • Refresh your booking page to see updates
Enable/Disable Toggle:
  • Saves automatically when you check/uncheck the box
  • No additional Save button needed
CTA Text:
  • Click Save Changes after editing heading or description

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FAQs

Q: What happens if I disable online bookings? A: Your booking page becomes inaccessible. Clients see a message that online booking is temporarily unavailable. Existing appointments remain unaffected. Q: Can I change my booking page URL? A: Your booking URL is automatically generated based on your business name. Contact support if you need to change it. Q: Do I need to upload all three (logo, banner, gallery)? A: No, all are optional. However, a complete booking page with all branding elements creates the best client experience. Q: Can clients book without images on the page? A: Yes. Images enhance the experience but aren’t required for booking functionality. Q: How do I know if my booking page is live? A: When the online bookings toggle is enabled, your URL is active. Click it to verify. Q: Where do I configure cancellation policies and payment settings? A: All booking policies (minimum notice, cancellation, reschedule, confirmation, payment, and other booking options) are configured in Settings → Booking Policies. See Booking Policies for details. Q: Where do I configure whether clients can choose team members? A: This is in Settings → Online Booking under the Team Members section on this page. You can also override it per service in the Service Catalog. Q: Where do I configure waitlists? A: Waitlist settings are in Settings → Booking Policies under the Booking Options section. See Booking Policies for details. Q: How do I control which individual services or bundles appear on my booking page? A: Each service and bundle has its own “Available for online booking” toggle. For services, this is in the Booking Policies tab when editing a service in the Service Catalog. For bundles, it’s in the bundle edit form. When disabled, the service or bundle is hidden from your online booking page. This is separate from the global “Enable Online Bookings” toggle on this page, which controls whether your entire booking page is accessible.