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Introduction

The Online Booking Settings page allows you to enable online bookings, access your booking page URL, and customise your brand appearance with logos, banners, and photo galleries. Note: This page focuses on the appearance and branding of your booking page. For booking policies and rules (minimum notice, cancellation, reschedule, confirmation, payment, and booking options), see Booking Policies.

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Accessing Online Booking Settings

  1. In the main sidebar, go to Settings
  2. Select Online Booking from the settings menu
Access: Admin and Owner only

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Booking Page

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Enable Online Bookings

Toggle On/Off:
  • Check the box to enable online bookings for your business
  • Uncheck to disable and make your booking page inaccessible to clients
  • Changes take effect immediately (no need to click Save)
When to Enable:
  • You’re ready to accept online appointments
  • Your services and team members are configured
  • You’ve tested the booking flow
When to Disable:
  • Temporarily closing for holidays or renovations
  • Undergoing system maintenance
  • Only accepting appointments by phone/in-person

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Booking Page URL

Your Unique Link:
  • When online bookings are enabled, your booking page URL is displayed
  • Click the URL to open your booking page in a new tab
Sharing Your Booking Page:
  • Add it to your website
  • Share on social media (Facebook, Instagram)
  • Include in email signatures
  • Add to business cards and marketing materials
  • Send directly to clients via text or email

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Display Settings

Control what appears on your online booking page.

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Show Team Members

  • Enabled: Display the team members section on your booking page
  • Disabled: Hide the team members section
This setting controls the visibility of the team members carousel/section on your booking landing page.
  • Enabled: Display the gallery section on your booking page
  • Disabled: Hide the gallery section
When enabled, the gallery section showcases your uploaded gallery images. When disabled, the section is hidden from clients.

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Branding

Customise your booking page appearance to match your business branding. Upload Your Business Logo:
  • Click the logo upload area to select an image file
  • Drag and drop also supported
Removing Logo:
  • Click the delete icon button
  • Booking page will display business name only when no logo is present
Upload a Header Banner:
  • Click the banner upload area to select an image
  • Drag and drop supported
Removing Banner:
  • Click the delete icon on the uploaded banner
  • Booking page will display without a banner image
Upload Multiple Photos:
  • Click Upload Photos to upload multiple images at once
  • Drag and drop multiple files supported
What to Include:
  • Your business space and interior
  • Work samples and before/after results (with client permission)
  • Team members at work
  • Product displays
  • Comfortable waiting areas
  • Equipment and facilities

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Call-to-Action Text

Customise the promotional text shown in the booking call-to-action (CTA) section on your landing page. The CTA section appears prominently on your booking page to encourage clients to book. Heading:
  • Default: “Ready to book?”
  • Leave empty to use the default text
  • Example customisations: “Book Your Appointment Today”, “Ready for a Fresh Look?”, “Start Your Transformation”
Description:
  • Default: “Book online in just a few clicks.”
  • Leave empty to use the default text
  • Example customisations: “Choose your service and preferred time”, “Secure your spot with our expert team”, “Same-day appointments available”
Tips for Effective CTAs:
  • Keep heading short and action-oriented
  • Make description benefit-focused
  • Match your brand voice and tone
  • Test different messages to see what resonates with your clients

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Preview

The preview section shows a live preview of your booking page with current settings:
  • Scroll to preview different sections
  • Click Open to view the full page in a new tab
  • Preview updates automatically when you save changes

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Saving Changes

Logo, Banner, and Gallery:
  • Changes are saved automatically after upload
  • You’ll see a success notification
  • Refresh your booking page to see updates
Enable/Disable Toggle:
  • Saves automatically when you check/uncheck the box
  • No additional Save button needed
CTA Text:
  • Click Save Changes after editing heading or description

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FAQs

Q: What happens if I disable online bookings? A: Your booking page becomes inaccessible. Clients see a message that online booking is temporarily unavailable. Existing appointments remain unaffected. Q: Can I change my booking page URL? A: Your booking URL is automatically generated based on your business name. Contact support if you need to change it. Q: Do I need to upload all three (logo, banner, gallery)? A: No, all are optional. However, a complete booking page with all branding elements creates the best client experience. Q: Can clients book without images on the page? A: Yes. Images enhance the experience but aren’t required for booking functionality. Q: How do I know if my booking page is live? A: When the online bookings toggle is enabled, your URL is active. Click it to verify. Q: Where do I configure cancellation policies and payment settings? A: All booking policies (minimum notice, cancellation, reschedule, confirmation, payment, and booking options) are configured in Settings → Booking Policies. See Booking Policies for details. Q: Where do I configure whether clients can choose team members or join waitlists? A: These options are in Settings → Booking Policies under the Booking Options section. See Booking Policies for details.