What you can ask
Bella AI can answer questions across your entire business:Appointments
- “What appointments do I have today?”
- “Show me tomorrow’s schedule for Sarah”
- “Are there any unconfirmed appointments this week?”
- “How many no-shows did we have this month?”
Clients
- “Who are our top clients by total spend?”
- “Show me the appointment history for Jane Smith”
- “Which clients have the most cancellations?”
- “When was this client’s last visit?”
Team
- “Who’s working today?”
- “What’s each team member’s utilisation this week?”
- “Does Sarah have availability on Friday?”
- “What time do we usually block out for lunch?”
- “Who provides which services?”
Sales & reports
- “What was today’s revenue?”
- “Which services generate the most revenue?”
- “Show me a sales breakdown by team member”
- “How many appointments did we complete this month?”
- “Show me a chart of my revenue over the last 30 days”
- “Chart my booked income for the next 6 weeks”
Settings & how-to
- “How do I set up online booking?”
- “How do I add a new team member?”
- “What are our cancellation policies?”
How to use Bella AI
Opening the assistant
- Desktop: Click the Bella AI icon in the sidebar, or press Cmd+/ (Mac) or Ctrl+/ (Windows/Linux)
- Mobile: Tap the Bella AI icon to open a full-screen assistant view
- From any screen: Click Help (the circled question mark beside the screen’s buttons). Bella AI opens a fresh conversation for that screen, with the screen’s help-centre guide first and a few questions about it ready to ask
Asking questions
- Type your question in the text field
- Or click one of the suggested questions - these change based on the page you are viewing
- Press Enter or click Send
Sending a screenshot or file
Sometimes it’s quicker to show the assistant than describe it. Select + to add photos or files, drag a file onto the chat, or simply paste a screenshot you’ve copied. Take screenshot captures the screen behind the panel for you, so you don’t have to leave the page. The assistant reads what you send: JPEG, PNG, GIF and WebP images, PDFs, and plain text or CSV files, up to 10 MB each (large photos are shrunk automatically). If a file is a format or size it can’t open, it tells you rather than guessing at the contents.Files you attach are used to answer that question and are not stored - reopening the
conversation later shows the file’s name, not the file. If you need the Bella team to
work from a document (a consent form to rebuild, for example), send it in the support
chat or email it to hello@bellabooking.com.
Reading responses
- Responses stream in real time so you see results immediately
- Tables, lists, and formatted data render as the response arrives
- Links to pages in the app (clients, appointments, scheduler) are clickable
- You can see which data sources the assistant queried (expandable in the response)
Managing conversations
- Your conversation history persists during your session
- Click New to start a fresh conversation
- Closing and reopening the panel preserves your history
- Ask for a person at any point, or select Talk to the team under the text field, and the conversation goes to the Bella Booking team with your question. From then on it is theirs: select Reply in Support to answer them in the support chat (also Support in the sidebar), and Ask Bella AI something else when you have another question for Bella AI
Contextual suggestions
Bella AI shows different suggested questions depending on which page you are viewing:What Bella AI can and cannot do
Can do
- Answer questions about your appointments, clients, team, services, products, and sales
- Query real-time data from your business
- Display results as tables, lists, and formatted text
- Draw charts - line, bar, area, or pie - for trends, comparisons, and shares, so you can see the shape of your numbers, not just read them
- Search Bella Booking documentation to answer how-to questions
- Read a screenshot, photo, PDF or CSV you attach to your question
- Understand your business time zone and display times accordingly
Feedback & ratings
After any response, you can rate the answer using the thumbs up/down buttons. This feedback helps improve Bella AI’s accuracy over time. You can also flag responses that contain incorrect information.AI business digest
Bella AI powers the weekly AI Business Digest - an automated performance summary delivered to your email and surfaced on the dashboard. The digest analyses your appointments, sales, and client trends, then produces a personalised narrative with highlights, concerns, and actionable insights.
Cannot do (yet)
- Create, modify, or delete appointments, clients, or other records - Bella AI is read-only
- Access data from other businesses or external systems
- Process payments or manage billing