Skip to main content

​
Introduction

Attendance tracking lets you monitor when team members clock in and out, from their own account or with a PIN on a shared device. The system records actual hours worked, flags late arrivals and missing entries, and provides exportable timesheets for payroll preparation.
Attendance report showing clock-in/out times, late arrivals, and total hours worked for each team member
Attendance tracking is available on the Professional plan and during trials.

​
Enabling attendance tracking

  1. Go to Settings > Scheduling
  2. Find the Attendance Tracking section
  3. Toggle Enable Attendance Tracking on
  4. Team members who clock in on a shared device need a PIN (see below)

​
Setting up PINs

A PIN of 4 to 6 digits lets a team member clock in and out on a shared device, through the Team time clock. Someone signed in to their own account clocks in without one.

​
Setting or changing a PIN

  1. Go to Team & resources > Team management in the sidebar
  2. Open the menu on the team member’s row and choose Set PIN, or Change PIN when they already have one (shown while attendance tracking is on)
  3. Enter the PIN and click Save PIN

​
Removing a PIN

  1. Open the menu on the team member’s row and choose Change PIN
  2. Click Remove PIN
Without a PIN, a team member doesn’t appear in the Team time clock. They can still clock in from the sidebar when signed in to their own account.

​
Clocking in and out

​
For team members

  1. Sign in to Bella Booking (or the installed app)
  2. When your shift starts, click Clock in in the sidebar’s Time clock card, or choose Clock in / out in your account menu
  3. To stop, click Clock out and choose a reason: End of shift, Break or Other

​
On a shared device

Anyone who manages timesheets sees Team time clock under the sidebar’s Time clock card. It lists the team members with a PIN and whether each is clocked in: a team member picks their name and enters their PIN to clock in, or to clock out.
Team time clock listing team members and whether each is clocked in

​
Forgotten clock-outs

If a team member forgets to clock out, the system flags it as a missing entry. Owners and admins can manually edit the entry to add the correct clock-out time.

​
Viewing timesheets

​
My timesheet (team member view)

Team members can view their own timesheet from My timesheet in the sidebar. This shows:
  • Clock-in and clock-out times
  • Total hours for each day
  • Any flagged entries (late arrivals, missing clock-outs)

​
Attendance report (admin/owner view)

Owners and admins can view all team members’ attendance from Reports > Attendance. This report shows:
  • Clock-in and clock-out times for each team member
  • Total hours worked
  • Late arrivals (compared to scheduled start time)
  • Missing entries (forgot to clock in or out)
  • Estimated pay (if pay rates are configured)

​
Editing entries

Owners and admins can edit attendance entries to correct mistakes:
  1. Go to Reports > Attendance
  2. Find the entry that needs correcting
  3. Click the edit button
  4. Update the clock-in or clock-out time
  5. Save the changes
This is useful for correcting forgotten clock-outs or adjusting entries when the time clock wasn’t available.

​
Exporting to CSV

Export attendance data for payroll processing:
  1. Go to Reports > Attendance
  2. Set the date range for the pay period
  3. Click Export CSV
  4. The download includes clock-in/out times, total hours, and estimated pay for each team member

​
FAQ

Q: Can team members see each other’s timesheets? A: No. Team members can only see their own timesheet. Owners and admins can see all team members’ attendance in the Attendance report. Q: What happens if the internet goes down during clock-in? A: Clock-in/out requires an internet connection. If the connection is temporarily unavailable, the team member should try again once it’s restored. Admins can manually add entries if needed. Q: Can I set pay rates for team members? A: Yes. You can configure estimated hourly pay rates which are used to calculate estimated pay in the attendance report and CSV export. These are for estimation only - actual payroll should be processed through your payroll system. Q: Does attendance tracking work with the PWA? A: Yes. Team members can clock in and out from the installed PWA on their phone, which is ideal for front-of-house use.