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Appointment tags are short labels you add to a single booking to flag what it needs or how it’s going — Patch test, First colour, Running late, Rush. They sit on the appointment itself, so a team member can see at a glance what’s special about it without opening the card. Appointment tags are a separate system from client tags: a client tag labels the person (VIP, Lash client) and travels with them across every booking; an appointment tag labels one booking and stays with that appointment only.
Appointment tags are internal only. They appear on the scheduler in your dashboard, but clients never see them — not on their booking page, receipts, or messages.

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Appointment tags vs client tags

The two never mix: typing a new appointment tag won’t add it to your client-tag list, and the other way around.

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Tagging an appointment

1

Open the appointment

On the Scheduler, click an appointment to open its details panel.
2

Add a tag

In the Tags field, start typing. Bella suggests appointment tags you’ve used before — pick one to reuse it, or type a new one and choose Create ”…”. The tag is saved straight away.
3

Remove a tag

Click the ✕ on a tag chip to remove it from that appointment. It doesn’t affect any other booking.
Autocomplete keeps your tags tidy — if Patch test already exists and you type patch test, Bella reuses the existing tag rather than creating a near-duplicate. Tags can be up to 50 characters. Editing tags needs the same permission as editing an appointment.

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Seeing tags on the scheduler

A tagged appointment shows its tag as a small flag in the top-left of its card, with a leading tag icon so it’s easy to tell apart from a client tag on the same card. When a booking carries more than one tag, the first is shown with a +N count; the full list is in the appointment’s hover tooltip. When an appointment has both an appointment tag and a client tag, the appointment tag is shown first — it’s the flag your team acts on for that booking. On a very narrow card the client tag may be cropped to fit; the full set is always in the hover tooltip.

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Filtering the scheduler by tag

1

Open the Tags filter

In the Scheduler header, click the Tags button. It appears once you’ve used at least one appointment tag.
2

Pick one or more tags

Search or tick the tags you want. The calendar narrows to appointments carrying any of the selected tags — for example, show only today’s bookings tagged Patch test — and the button shows a count of how many tags are active.
You can also search by tag anywhere you search appointments — type a tag into the scheduler search box, the Appointments list search, or the command palette (⌘K / Ctrl+K), and matching appointments come straight up.