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Documentation Index

Fetch the complete documentation index at: https://docs.bellabooking.com/llms.txt

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The Discount Settings page lets you create named discount reasons that your team can select when checking out an appointment. Each discount appears as a line item on the sale receipt and is tracked in the Discount Summary report.

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Setting up discount reasons

  1. Go to Settings > Discounts
  2. Click Add to create a new discount reason
  3. Enter:
    • Name — A descriptive label (e.g. “Staff Discount”, “Goodwill”, “First Visit”)
    • Type — Choose Percentage (e.g. 20% off) or Fixed Amount (e.g. $15 off)
    • Value — The discount amount or percentage
  4. Click Save Changes
You can create up to 50 discount reasons per location.

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How discounts work at checkout

When checking out an appointment, team members see a Discount section in the checkout panel. They select a reason from the configured list, and the discount is applied to the appointment total.
  • Percentage discounts are calculated on the remaining total after any loyalty rewards and prepaid package deductions
  • Fixed amount discounts are capped at the remaining total — they never produce a negative balance
  • Only one discount can be applied per appointment
  • The discount appears on the client’s email receipt

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Archiving a discount reason

To stop a discount reason from appearing at checkout without deleting historical data:
  1. Click the archive icon next to the reason
  2. Click Save Changes
Archived reasons no longer appear in the checkout picker but remain visible on past sales and reports.

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Reporting

View discount usage in Reports > Discount Summary. The report shows:
  • Daily breakdown — Number of discounts applied and total amount per day
  • Reason breakdown — Total amount and usage count for each discount reason (e.g. “Staff Discount: 12 times, $840”)
  • Comparison mode — Compare against a previous period to spot trends
Discounts also appear in the Sales Summary report’s Discounts column, which includes both loyalty rewards and manual discounts.