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Introduction

The Gift Card Settings page lets you enable digital gift cards for your location and configure how they work. Gift cards are purchased by clients through your online booking portal and redeemed by staff at checkout. Prerequisite: Stripe payments must be configured before enabling gift cards. See Payments for setup instructions.

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Accessing Gift Card Settings

  1. Go to Settings in the sidebar
  2. Click Gift Cards (under Location Settings)

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Enabling Gift Cards

  1. Toggle Enable gift cards
  2. Click Save
When enabled, clients can purchase gift cards through your online booking portal. When disabled:
  • No new gift cards can be purchased
  • Existing active gift cards can still be redeemed at checkout

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Configuring Denominations

Denominations are preset amounts shown to clients during purchase — for example, 25,25, 50, 100,and100, and 250.

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Adding a denomination

  1. Click Add denomination
  2. Enter the amount
  3. Click Save
You can add up to 10 denominations.

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Removing a denomination

Click the remove icon next to a denomination and click Save. Tip: Choose amounts that reflect common service prices at your business — for example, the cost of a haircut, colour treatment, or massage.

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Allowing Custom Amounts

By default, clients can only select from your preset denominations. You can optionally allow clients to enter any amount they choose.
  1. Toggle Allow custom amount
  2. Optionally set:
    • Minimum amount: The lowest amount a client can enter (e.g., $10)
    • Maximum amount: The highest amount a client can enter (e.g., $500)
  3. Click Save
Leaving either field blank removes that restriction. Example: With a minimum of 20andamaximumof20 and a maximum of 500, clients can enter any amount between 20and20 and 500.

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Expiry Period

Set how long gift cards remain valid after purchase.
  1. Enter a number in the Expiry (months) field (e.g., 12 for 1 year, 36 for 3 years)
  2. Click Save
The expiry date is calculated from the date of purchase and is shown to recipients in their gift card delivery email. Note: Changing the expiry period only affects newly purchased gift cards. Gift cards already issued keep their original expiry date.

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FAQs

Q: Can I disable gift cards after selling some? A: Yes. Disabling stops new purchases but allows existing active gift cards to continue being redeemed at checkout. Q: What happens if I remove a denomination? A: Removing a denomination only affects future purchases. Previously issued gift cards are not affected. Q: Do I need Stripe to use gift cards? A: Yes. Gift card purchases are processed through Stripe. You must have a connected Stripe account configured for your location. See Payments. Q: Can I offer gift cards in different currencies? A: Gift cards are issued in your location’s configured currency.
To learn how clients purchase gift cards and how staff manage and redeem them, see Gift Cards. To configure the automated delivery email sent to recipients, see Automated Messages.