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Introduction

The Package Settings page lets you turn the prepaid packages feature on for your location and set the expiry period that pre-fills on new packages. Prepaid packages let clients pay upfront for a bundle of sessions at a discounted rate.
The Package settings page with the Default expiry row open, showing the No expiry, Days, Weeks and Months choices and a How long field set to 12 months

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Accessing Package Settings

  1. Go to Settings in the sidebar
  2. Click Packages

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Enabling Packages

  1. Click the Packages row and choose Active
  2. Click Apply in the bar at the bottom of the screen
When enabled:
  • The Packages page appears under Catalogue in the sidebar
  • The Sold packages page appears under Sales in the sidebar
  • The Add package button is available in the sales form
  • Packages marked Allow Online Purchase are visible on the online booking portal
When disabled:
  • The sidebar items are hidden
  • The packages page shows a disabled state with a link back to settings
  • The Add package button is hidden from the sales form
  • The Packages page is hidden from the online booking portal
  • Existing sold packages are unaffected - they retain their status and can still be viewed

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Default Expiry Period

Set a default expiry period that pre-fills when you create a new package.
  1. Click the Default expiry row
  2. Choose Days, Weeks or Months, then set the number under How long
  3. Click Apply in the bar at the bottom of the screen
Choose No expiry if you want new packages to default to never expiring. This only sets the starting value. Each package can set its own period when you create or edit it, so a business selling both a one week intensive and a twelve month course can do both.

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FAQs

Q: Can I disable packages after selling some? A: Yes. Disabling hides the feature from the sidebar and sales form, but existing sold packages retain their status. Active packages can still be redeemed at checkout. Q: Does changing the default expiry affect existing packages? A: No. The default expiry only pre-fills the form when creating new packages. Existing package definitions and sold packages keep their original expiry settings.
To learn how to create, sell, and manage prepaid packages, see Prepaid Packages.