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Introduction

The Package Settings page lets you enable the prepaid packages feature for your location and set a default expiry period for new packages. Prepaid packages allow clients to pay upfront for a bundle of sessions at a discounted rate.

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Accessing Package Settings

  1. Go to Settings in the sidebar
  2. Click Packages

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Enabling Packages

  1. Toggle Enable Packages on
  2. Click Save
When enabled:
  • The Packages page appears under Catalogue in the sidebar
  • The Sold Packages page appears under Sales in the sidebar
  • The Add Package button is available in the sales form
  • Packages marked Allow Online Purchase are visible on the online booking portal
When disabled:
  • The sidebar items are hidden
  • The packages page shows a disabled state with a link back to settings
  • The Add Package button is hidden from the sales form
  • The Packages page is hidden from the online booking portal
  • Existing sold packages are unaffected — they retain their status and can still be viewed

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Default Expiry Period

Set a default expiry period that pre-fills when creating new packages.
  1. Enter a number in the Default Expiry (months) field (e.g., 12 for 1 year)
  2. Click Save
Leave the field empty if you want new packages to default to no expiry. This only sets the initial value — you can override the expiry period on each individual package when creating or editing it.

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FAQs

Q: Can I disable packages after selling some? A: Yes. Disabling hides the feature from the sidebar and sales form, but existing sold packages retain their status. Active packages can still be redeemed at checkout. Q: Does changing the default expiry affect existing packages? A: No. The default expiry only pre-fills the form when creating new packages. Existing package definitions and sold packages keep their original expiry settings.
To learn how to create, sell, and manage prepaid packages, see Prepaid Packages.